Click on each segment of the pie chart to explore each of the four areas.

 

The Supporter

In common parlance, the Supporter could be described as a ‘people person’. They are good judges of character and have a strong ability to empathise with others. In terms of the corporate environment, the Supporter likes to display the following characteristics:

  • Enjoys helping people and gaining recognition for doing so.
  • Engages with colleagues on a meaningful and personal basis.
  • Will support weaker members of a team and help them to develop.
  • Empathetic and sensitive to others – strong aptitude for customer care and client services.
  • Dislikes confrontation and does not voluntarily interact with truculent, domineering types.
  • A tendency to be over concerned regarding the sensitivities of colleagues and to lose focus in terms of commercial objectives.

The strong people aspect of their personality will mean that their judgements and comments will be from the people perspective. Their descriptions will focus on the players rather than the game, the actors rather than the film, the personnel rather than the project.

Management Style

The Supporter will encourage the collaborative approach and would prefer everybody to be in agreement and willingly conform. They will have difficulty managing the aggressive non‐cooperative type who endeavours to undermine their credibility and authority. They will need to ‘step out’ of character and depersonalise the situation by exclusively focusing on the task in order to manage the non-conformist type successfully.

They are a popular leader and their non-confrontational style means people feel included. Ensuring that everyone is happy and motivated is the Supporter’s goal. Achieving power or boosting their own ego is not their driver, and their modest management approach can be an effective recipe for successful leadership.

The Supporter and their interactions

The Supporter views situations from the people perspective. They are good judges of character and will understand and empathise with people’s strengths, weaknesses, concerns and problems. They ill be influenced by people’s mood. If their friends are happy, they will want to join them and share their joy or good news.

Supporters are good team builders. They can choose different types to complement a working environment. They ‘get on well’ together. They ‘like’ each other. Their comments about people will be motionally based. Supporters are sensitive and do not like truculent, aggressive types whom they will avoid, interacting only when necessary.

The Supporter will remember the office birthdays. They will buy the card and ensure colleagues sign it; when staff are leaving, they will organise the collection and buy the present.

At work and as a manager, they will be predominately people oriented and will adopt a style that believes strongly in the premise that a happy team is a productive team and a work/life balance is a Positive career goal.

In the commercial environment, Supporters need to constantly modify and reaffirm their focus to see their duties and responsibilities in a task and goal oriented form, rather than based predominately on people interactions with obscurely defined commercial objectives.

Supporters are moody and enjoy sharing their feelings with others. They are loyal, reliable and honest and will not voluntarily interact with people who are unreliable, dishonest and, in their mind, lacking the most fundamental characteristic if they are to be their friend – integrity.

It is important that the Supporter feels valued by their employer. Recognition for good effort will ensure that the Supporter is highly motivated and committed. Trust is one of the Supporter’s highest values. If you are a friend, they will expect that trust to be reciprocated. If you break that trust, the Supporter may ostracise you as a friend and you will have difficulty regaining that confidence.

 

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